NO SERVICE FROM THE HOME INSURANCE DIVISION

My claim has been outstanding for months. Every time I call, they say someone is busy with it. I have had enough! I have been phoning every hour since this morning and each time they say someone will call me back and nobody does. I have now been on hold for more than 20 minutes because the latest call centre agent has told me that the manager is still in the claim , which I find hard to believe, as that is what the previous person told me hours ago.<br> <br> What pathetic service and nobody returns calls no matter how many promises are made.<br> <br> I just want my gate motor fixed properly this time, not by some ******* company like the last time. This is a huge security risk. If anything happens to me or my family I will hold hold Standard Bank personally liable!