No service from Standard Bank Vehicle & Asset Finance Department

My wife's car was s****ped buy our insurance company, we were paid out a small amount, so we are now looking of a new vehicle. browsing the net we came across bank repossessed vehicle's for sale, we tried to contact the phone numbers given on the net, nobody answered them EVER, I tried to about about 8 different vehicles that we were interested in, but no joy in contacting anyone, even the "leave a message" system did not work.

So 12 October 2021, I sent Standard Bank a message asking how we go about buying one of there repossessed vehicle, a reply was sent that this department was going to send my message to the "Vehicle & asset Finance department" as they deal with this sort of quires, a few days later I sent the Vehicle & Asset Finance department a email asking them the same question, (the email address was sent with the first email's reply},still no reply, so I sent a another message asking if anyone at Standard bank works, Still NO reply, now it the 22 October 2021, ten days latter and still no reply, Hopefully pasting this on Hello Peter, I might have some joy, Its a shame that one must go to extremes to have any satisfaction with these companies in South Africa in this day and age, people have become so LASY and NO consideration for the clients or customers, its become to the stage of " I have a job, but ill do as little as possible" its a sham, its the company that suffers