CO
Charmaine O
1 reviews | Active since Aug 2018
01 Oct 2020, 15:17
NO SERVICE FROM PRESTIGE BANKING!!
I have been with standard bank for 30 years, I am a prestige client and I was sent an email to inform me of who my prestige banker is' which is P Maloba. I have sent 2 emails in the last 2 weeks and I still have not had a response from Prestige Banking, I have also called the number several times and the calls are just not answered. This is extremely poor service and if this is how they treat loyal, good clients, I am they they do not have a vested interest in their clients!!!
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Standard Bank's replyOfficial
01 Oct 2020, 16:23Dear Charmaine
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply01 Oct 2020, 16:23
Official
Dear Charmaine
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***