RL
Ragnie L
1 reviews | Active since Mar 2014
26 Jan 2022, 07:47
No Service ***** Division - Standard Bank
Service at Standard bank is pathetic as you wait for hours before their phones are answered if answered most times you cut the call as you have other things that need to be done. The ***** division is the worst and that is the division that is supposed to be on the ball especially if you have ********** activities on your card. I reported last week Thursday and to date I have had no contact from Standard bank left numerous messages also sent emails to the *****management division with no response. I am seriously contemplating moving to another bank.
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Replies (2)RL
Ragnie L's updateReviewer Update
28 Jan 2022, 13:52I am not impressed by the reply that I have received. What I received is below
Apology for delay in response.
Kindly be advised that your ***** claim *** was finalised on 24 January 2022 with a refund done to your account.
Trust the above is in order.
If you would be satisfied with the above response would you be happy.
I want to have feedback of how the ********** activities took place. I did not receive OTP numbers etc so how was my card used. Obviously the 3 digits at the back were also known to the person who committed the *****. My card is with me so how is this possible, I need information so that I can protect myself in future.
Hoping someone can give me feedback or have the decency to call me.
Kind Regards
Ragnie
If you would be satisfied with the above response would you be happy.
I want to have feedback of how the ********** activities took place. I did not receive OTP numbers etc so how was my card used. Obviously the 3 digits at the back were also known to the person who committed the *****. My card is with me so how is this possible, I need information so that I can protect myself in future.
Hoping someone can give me feedback or have the decency to call me.
Kind Regards
Ragnie
RL
Ragnie L's update28 Jan 2022, 13:52
Reviewer Update
I am not impressed by the reply that I have received. What I received is below
Apology for delay in response.
Kindly be advised that your ***** claim *** was finalised on 24 January 2022 with a refund done to your account.
Trust the above is in order.
If you would be satisfied with the above response would you be happy.
I want to have feedback of how the ********** activities took place. I did not receive OTP numbers etc so how was my card used. Obviously the 3 digits at the back were also known to the person who committed the *****. My card is with me so how is this possible, I need information so that I can protect myself in future.
Hoping someone can give me feedback or have the decency to call me.
Kind Regards
Ragnie
If you would be satisfied with the above response would you be happy.
I want to have feedback of how the ********** activities took place. I did not receive OTP numbers etc so how was my card used. Obviously the 3 digits at the back were also known to the person who committed the *****. My card is with me so how is this possible, I need information so that I can protect myself in future.
Hoping someone can give me feedback or have the decency to call me.
Kind Regards
Ragnie
RL
Ragnie L's updateReviewer Update
28 Jan 2022, 14:48Thank you I sincerely hope so as contact from Standard Bank as not been great
RL
Ragnie L's update28 Jan 2022, 14:48
Reviewer Update
Thank you I sincerely hope so as contact from Standard Bank as not been great