1 reviews | Active since Mar 2012
No Service For Windows Phones
I am very disappointed in Standard Bank with regards to their cellphone banking. I have a brand new Nokia 535 and I downloaded the Std bank App. All seemed to go fine until I tried registering on the App. I phoned the call centre only to be told that they don't cater for Windows phones. I specifically asked when I bought the phone if I would be able to have my banking apps on the phone and I was told that it is possible.<br> I find it very inconsiderate of Std Bank to exclude the Windows phones users from their application. I also have many friends who use Windows phones. Obviously they are with banks who care about their Windows customers. I have been a Std Bank customer for many years but I am seriously considering changing to a different, more 'with the times' bank who can offer me all the perks they offer and not just some of them.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
