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Dewann A

1 reviews | Active since Apr 2018

29 May 2018, 16:55

No Service feeback

I app**** for a Loan 2 days ago, 7 consultants called me and promise me they will sent me a E-mail and I must respond on it, and I am still waiting after 2 days. VERY DISAPPOINTING.

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Replies (3)
Standard Bank
Standard Bank's reply30 May 2018, 08:18
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply30 May 2018, 08:19
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply01 Jun 2018, 13:25
Official

Dear Dewann Avenant

Thank you once again for posting your comments.

I refer to our email correspondence and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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