No service delivery

FIRSTLY : After complaining on Hello Peter on the 19th of March I received an email from Standard Bank on the 20th of March assuring me that all the problems have been sorted out. My cheque account was fica'd on the 20th of March, thereafter... after numerous hours wasted with phone calls and standing in the queues at the enquiry counters, my cheque card which is linked to my cheque account has still not been fica'd. I have been embarrassed on numerous occasions when I was told that I can use my cheque card the next day and then it was declined yet again. SECONDLY: I ordered a new Blue Bean Master Card last week, when I phoned today to find out if it has arrived at the branch I was told that due to a computer problem my order for the new card was cancelled. I now have to wait another 10 days or longer due to the public holidays. I really do not want to make any further phone calls to anyone at Standard Bank. Most of my business acquaintances, friends and family have moved their accounts to other banks already.