PM
Poppy M

1 reviews | Active since Nov 2016

14 Mar 2018, 15:02

NO SERVICE DELIVERY

As a client of Standard Bank, I am totally disappointed with the level of service.

I logged a request for my personal banker to get in touch with me sometime in January and to date no one has been in touch with me.

One would think that as a Prestige account holder, the service would be better however I don't see the benefits.

There seems to be no efficiency and they don't care about their customers, I'm considering to close down my account and move to another bank.

I requested a for a personal loan online 2 weeks ago and yet again, no one has been in contact with me since.

Regards,

0
Replies (1)
Standard Bank
Standard Bank's reply14 Mar 2018, 15:09
Official

Dear Poppy Msiza

Thank you for posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***