DM
Deon M

1 reviews | Active since Oct 2014

06 Nov 2021, 17:24

No service

No service from Stannic (Standard Bank Vehicle Finance) after online application for vehicle finance. Received a ref number and feedback that a representative will call after 3 days. It has been 7 days and no call received.

0
Replies (2)
Standard Bank
Standard Bank's reply07 Nov 2021, 02:25
Official
Hello Deon, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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Standard Bank
Standard Bank's reply23 Nov 2021, 15:13
Official
Dear Deon

Thank you for allowing us the opportunity to look into your matter.
 
Another email response has been sent to you today.
 
We appreciate your support and loyalty.
 
Kind regards, 
Customer Resolution Centre
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