LC
Lize C
1 reviews | Active since Sept 2017
29 Jul 2021, 15:37
No service being a private banker
I am a private banker, and I am not getting any service from my private banker!! Last year July I asked for a holiday payment as I was on maternity leave I did send 3 emails bot one was answered nor did anyone get back to me. So I had to pay all my expenses while I was not getting a salary!
Today I have to sit in the bank being customer number 19 in the queue!! Yet again no serive from my private banker!!
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Standard Bank's replyOfficial
29 Jul 2021, 21:50Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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*** (fax)
Standard Bank's reply29 Jul 2021, 21:50
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)