MK
Michelle K
1 reviews | Active since Nov 2016
15 May 2020, 10:37
No service at Std Bank
I have been requesting a payment holiday on my card and loan account since April and today they tell me I dont qualify because it's in arrears....really...u think???? As a Prestige Account holder I should have personal banker who doesnt return mails. I'm so tired of being harrassed with calls about arrears already. Enough NOW.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
15 May 2020, 13:54Dear Michelle
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
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Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply15 May 2020, 13:54
Official
Dear Michelle
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
MK
Michelle K's updateReviewer Update
19 May 2020, 15:35Still no feedback
MK
Michelle K's update19 May 2020, 15:35
Reviewer Update
Still no feedback
MK
Michelle K's updateReviewer Update
23 May 2020, 13:03Still no feedback. Sent an email requesting me to confirm all personal details first....who does that? In this day and age...NO. I asked for a call. Still nothing to date. Shows how important clients are...really disgusting.
MK
Michelle K's update23 May 2020, 13:03
Reviewer Update
Still no feedback. Sent an email requesting me to confirm all personal details first....who does that? In this day and age...NO. I asked for a call. Still nothing to date. Shows how important clients are...really disgusting.
Standard Bank's replyOfficial
10 Jun 2020, 10:22Dear Michelle
Please be informed feedback has been provided on email.
The matter is closed.
Kind regards
Complaint Resolution Centre
**********
***********
Please be informed feedback has been provided on email.
The matter is closed.
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply10 Jun 2020, 10:22
Official
Dear Michelle
Please be informed feedback has been provided on email.
The matter is closed.
Kind regards
Complaint Resolution Centre
**********
***********
Please be informed feedback has been provided on email.
The matter is closed.
Kind regards
Complaint Resolution Centre
**********
***********