AO
Arlene O
1 reviews | Active since Feb 2021
27 Jun 2022, 13:58
No service at Standard Bank
Standard Bank need to up their game. Call centre is useless. Robot doesn’t understand you , and you have to wait 15 minutes as you are call number 24. Is this a service industry??? What has happened to client service. But I suppose they don’t care.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
27 Jun 2022, 14:02Good day Arlene
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
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Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply27 Jun 2022, 14:02
Official
Good day Arlene
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
27 Jun 2022, 14:09Good day Arlene
As per our telephonic conversation we have sent you an email.
Please review and respond accordingly.,
Kind regards
Standard Bank Help Centre
***
As per our telephonic conversation we have sent you an email.
Please review and respond accordingly.,
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply27 Jun 2022, 14:09
Official
Good day Arlene
As per our telephonic conversation we have sent you an email.
Please review and respond accordingly.,
Kind regards
Standard Bank Help Centre
***
As per our telephonic conversation we have sent you an email.
Please review and respond accordingly.,
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
27 Jun 2022, 15:41Good day Arlene
Our team has confirmed to have sent you the requested details.
Please let us know if everything is in order.
Thank you
Kind regards
Standard Bank Help Centre
***
Our team has confirmed to have sent you the requested details.
Please let us know if everything is in order.
Thank you
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply27 Jun 2022, 15:41
Official
Good day Arlene
Our team has confirmed to have sent you the requested details.
Please let us know if everything is in order.
Thank you
Kind regards
Standard Bank Help Centre
***
Our team has confirmed to have sent you the requested details.
Please let us know if everything is in order.
Thank you
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
28 Jun 2022, 17:49Good Evening Arlene
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply28 Jun 2022, 17:49
Official
Good Evening Arlene
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***