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riley.bresler riley.bresler

1 reviews | Active since May 2016

05 Aug 2017, 09:48

No service at Standard bank

<p>Standard bank canal walk offers a facility whereby you can log into home affairs, fill in relevant paperwork and then through this facility, pay home affairs </p> <p>after they you go to canal walk Standard bank to have finger prints etc done to complete the process. </p> <p> </p> <p>Ive been trying for at least 6 months. When payment must be mane, standard bank doesn't allow it to go through. </p> <p>I have complained on Hello Peter several times to no avail. I've had no answer and no resolution </p> <p> </p> <p>I've banked with Standard bank for about 30 years and was very impressed with there service. But in the last few years I've found Standard bank to have very poor service. </p> <p> </p> <p>Will this be resolved? Very unlikely , I've been waiting 6 months. Why should I suddenly get service now. </p>

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Replies (2)
Standard Bank
Standard Bank's reply07 Aug 2017, 13:37
Official

Dear Riley Bresler

Thank you for your posting.

Email sent to you requesting more information from you.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply11 Aug 2017, 08:51
Official

Dear Riley Bresler

Thank you once again for your posting.

I refer to my email communication and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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