KE
Kate E
1 reviews | Active since Mar 2019
01 Aug 2022, 14:50
No service at Pinelands branch
Pinelands branch, waited for 30mins already just to get my card which they said was ready. I will have to leave without it. Terrible service. Long queue and it's not moving.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
01 Aug 2022, 14:51Good Day Kate
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
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Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply01 Aug 2022, 14:51
Official
Good Day Kate
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
02 Aug 2022, 13:07Dear Kate
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Aug 2022, 13:07
Official
Dear Kate
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
KE
Kate E's updateReviewer Update
02 Aug 2022, 13:10Dear Standard Bank, thank you for assisting me and resolving this issue. It is much appreciated.
KE
Kate E's update02 Aug 2022, 13:10
Reviewer Update
Dear Standard Bank, thank you for assisting me and resolving this issue. It is much appreciated.
Standard Bank's replyOfficial
02 Aug 2022, 14:06Good Day Kate
You are welcome.
Regards
Standard Bank Hello Peter Team
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You are welcome.
Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Aug 2022, 14:06
Official
Good Day Kate
You are welcome.
Regards
Standard Bank Hello Peter Team
***
You are welcome.
Regards
Standard Bank Hello Peter Team
***