SS
SUNITHA S
1 reviews | Active since Nov 2013
07 May 2025, 13:17
No service at Eastgate Business bank !!!!
I have a business account with Standard Bank Eastgate. I can never can get hold of the banker. There is no direct line to call the business banker .There is limited response to emails. I deal with international suppliers who are waiting for a response! I when to the branch on Friday and there was no business bankers in the branch . I when again today and apparently the business bankers do not work on a Wednesday !!!
The service is atrocious !!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
07 May 2025, 13:37Dear Sunitha,
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply07 May 2025, 13:37
Official
Dear Sunitha,
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's replyOfficial
13 May 2025, 20:14Dear Sunitha,
Our Business Banking team has confirmed that you have been assisted.
We are pleased to hear that the matter has been successfully resolved. Should you require any further assistance, please do not hesitate to let us know.
Kindest regards,
Our Business Banking team has confirmed that you have been assisted.
We are pleased to hear that the matter has been successfully resolved. Should you require any further assistance, please do not hesitate to let us know.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply13 May 2025, 20:14
Official
Dear Sunitha,
Our Business Banking team has confirmed that you have been assisted.
We are pleased to hear that the matter has been successfully resolved. Should you require any further assistance, please do not hesitate to let us know.
Kindest regards,
Our Business Banking team has confirmed that you have been assisted.
We are pleased to hear that the matter has been successfully resolved. Should you require any further assistance, please do not hesitate to let us know.
Kindest regards,
Standard Bank Hello Peter Team
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