gZ
gugu Z

1 reviews | Active since Jul 2014

04 Dec 2025, 17:28

No service at all with the call center

I've been holding for 20 minutes, all i wannt is a proof of payment for an immediate payment.. ive called the bank numerous times... I cannot believe its taking me so long to get a document.

0
Replies (2)
Standard Bank
Standard Bank's reply04 Dec 2025, 17:51
Official
Good day Gugu, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
gZ
gugu Z's update04 Dec 2025, 18:36
Reviewer Update
Thank you, the issue has been resolved, thank you for the prompt response