JJ
Judith J

1 reviews | Active since Oct 2017

10 Dec 2019, 15:32

No service at all !!! Useless !! Time wasting !! Sit for more then a hour to be helped because there is only one consultant and everyone wants to be on linch at the same time no care about clients. Eventually when you get helped their system is messed up.

No service at all !!! Useless !! Time wasting !!

0
Replies (2)
Standard Bank
Standard Bank's reply11 Dec 2019, 05:15
Official
 
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply24 Dec 2019, 08:58
Official
Dear Judith Van Jaarsveld

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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