TR
Thapelo R

1 reviews | Active since Sept 2023

08 Dec 2023, 13:07

NO SERVICE AT ALL FROM STANDARD BANK BUSINESS RUSTENBURG(NW)!!

I AM UNHAPPY WITH STANDARD BANK ENTERPRISE DIRECT(NW)

I HAVE WASTED MY AIRTIME SINCE THIS MORNING TRYING TO CALL LOOKING FOR ASSISTANCE. THIS IS AFFECTING MY BUSINESS QUITE BADLY.

I NEED THEM TO TRANSFER MY FUNDS FROM A LEGACY ACCOUNT INTO MY DAY-TO-DAY ACCOUNT.

MY BANKER IS ON LEAVE, ALTERNATIVE BANKER HAS RESIGNED AND I CANNOT FIND ANYONE AND I NEED TO USE MY MONEY TODAY!!

THEIR CALL CENTRE IS JUST AS USELESS.

IF THEY CARE TO ASSIST ME MY NUMBER IS ***(OPENWAVE TRADING)

MORE REASON I WANT TO CANCEL BUSINESS WITH THIS BANK

0
Replies (5)
Standard Bank
Standard Bank's reply08 Dec 2023, 13:08
Official
Dear Thapelo

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
***
TR
Thapelo R's update08 Dec 2023, 13:15
Reviewer Update
I NEED MY MONEY TODAY!!
Standard Bank
Standard Bank's reply08 Dec 2023, 13:18
Official
Dear Thapelo

Our team is working on this matter.

Please be on the look out for our call.

Thank you
 
Kindest regards
Standard Bank Hello Peter Team 
*** 



Standard Bank
Standard Bank's reply08 Dec 2023, 14:41
Official
Dear Thapelo 

Our team attempted to contact you back just now, but your phone call is not getting through.

Please let us know the best time to reach you.

Eager to hear your thoughts.

Kindest regards
Standard Bank Hello Peter Team 
*** 




Standard Bank
Standard Bank's reply11 Dec 2023, 11:56
Official
Dear Thapelo

Our team tried calling you again to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your feedback.

 Kindest regards
Standard Bank Hello Peter Team 
***