No Service @ all

Item: Standard Bank
Rating: 1
Author: Jaco L

Got Covid 19 Relief , Never received any paperwork explaining how it will work . Mailed Numerous Times . Even logged a complaint by Standard bank itself . Phoned Numerous Times. Took a day off went to Three Rivers Vereeniging Branch just for them to say noone is alllowed in the bank @14H00 - Next Step is to going to the ombudsman if Helopeter cant help

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

24 Jun 2020, 15:58

Dear Jaco Lotter

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's reply24 Jun 2020, 15:58

Official

Dear Jaco Lotter

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Jaco L's updateReviewer Update

24 Jun 2020, 17:02

Doe sthis mean you wil send me paper work or explain how it will work or not

Jaco L's update24 Jun 2020, 17:02

Reviewer Update

Doe sthis mean you wil send me paper work or explain how it will work or not