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Bruce M
1 reviews | Active since Jun 2019
04 Mar 2021, 13:39
No service at all.
I have tried calling standard bank 3 times today and stayed online for at least 15 minutes, wasting my airtime and nobody answers. I have an extremely urgent matter that needs to be sorted out asap and cannot get hold of anyone!
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
04 Mar 2021, 21:36Good day Bruce Murray
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply04 Mar 2021, 21:36
Official
Good day Bruce Murray
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
BM
Bruce M's updateReviewer Update
11 Mar 2021, 12:14I received an email asking for details of my complaint. I rep**** with all of the details and that's where it has been left. This is the second time standard bank has ignored a complaint from me!
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Bruce M's update11 Mar 2021, 12:14
Reviewer Update
I received an email asking for details of my complaint. I rep**** with all of the details and that's where it has been left. This is the second time standard bank has ignored a complaint from me!