No Service at all

I have been trying to resolve an issue with this company for over 4 months now. They do not care about resolving the problem, nor do they care to give feedback. This consultant Myran Niemand who works in their collections dept does not even has the decency to reply to my emails, simply asking for an update on my query. He also does not take my phone calls nor does he return them when i leave a message. The entire department is not willing to assist in resolving my query. When i ask to speak to a supervisor they tell that one is not available. These people seem to be unaccountable for their actions. I have never experienced such a level on bad/non service in my life. Standard bank should be ashamed of themselves.