TN
Tshitshi N
1 reviews | Active since Apr 2010
26 Feb 2021, 22:51
No service
Card declined twice at different outlets. App not working. Online banking also not working. Agents seems not to be interested. Bongani tried to assist and logged a log in the morning. Now it seems like I don't have a profile. I can't see my balance, basically I just can't do anything.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
26 Feb 2021, 22:56Dear T****shi Beauty,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Standard Bank's reply26 Feb 2021, 22:56
Official
Dear T****shi Beauty,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********