No service

Worst service ever. The bank was packed with long queues and no assistance. Or communication. It was obvious that the Cape Gate branch could not communicate or provide any service. There was also no sense of urgency or customer service. The murmuring on the floor was IT issues. If so then place a notification on the door and close te branch. Customers do not have the time to sit and wait for hours whilst you get your ducks in a row. Communicate that you cannot help and we will gladly get our banking elsewhere.