ZJvV
Zanell Janse van Vuuren

1 reviews | Active since Feb 2017

06 Apr 2017, 16:05

No Service

<p>Every single month I take my mother to make autobank payments at Standard Bank atms. Every single month I try to make deposits, the ATM tell us the notes are folded. There never are envelopes in the other machines, which always costs me two trips to Standard Bank, because we usually go early in the morning to avoid the rush of opening time.</p> <p>The bank wishes to migrate people outside, however, nothing ever works outside. Due to the fact the new atm's are so full of nonsense with regards to notes, I would suggest you ALWAYS ALWAYS make sure there are envelopes available in the alternative machine.</p> <p>Worst place to do your banking ever. Closing the account asap.</p>

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Replies (2)
Standard Bank
Standard Bank's reply10 Apr 2017, 10:41
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply10 Apr 2017, 10:41
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

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