No Service

<p>On 01 December 2016 I send the first e-mail to the address on Standardbank's website for Home Owners Policy.</p> <p>My Pool pump was hit by lightning and I got a quote to get it replaced. Today is the 18th of January 201. So far I had emails from: ********** and ********** but nothing has been done. In total I've send 16 e-mails to which 7 has been responded to. </p> <p>I’ve spoken to some faceless persons at the call centre 6 times so far an guess what, my pool can now be used as a frog pond but the policy I’ve paid ±R1000 per month for the past 13 years is not worth the paper it is written on as nobody at Standardbank seems to have processed a claim before and know how to do it.</p>