NO SERVICE

<p>I have a standard bank credit card. I have not used the card for over a year. I do not owe anything on the card. I made payments to cover the admin fees. Standard bank stopped sending me accounts. Their excuse is that they had the incorrect emial address. I requested them to use my postal address. I never asked them to send it by email. I did not recieve any corresponcence or calls for months. I tid not bother me because I new the card was paid up. There was R 399 admin fees due. They did not let me know. They handed my account over for collection. I tried to explain and paid the due amount immediately. They referred me to attorneys, to legal services, to the branch, to customer care, back to legal, back to the branch....... When I made enquiries again they told me the account was closed. They could not give any reason. The did not pay me back the credit on the account either. Spoke to line manager Nikita and Jabulani and ... and... and... and went into Hartbee****rt branch and... and no help no service , no explanation - and the sad part is THEY contacted me to open the card by telemarketing years ago - I did not contact them - and to top it off I receive daily sms's now harrasing me to make payments, but they actually owe me. Unacceptable bad service and harrasment. Is this the service STANDARD BANK gives to their clients? ( paying clients?)</p>