AJvV
Andre Janse van Vuuren

1 reviews | Active since Jun 2016

20 Nov 2016, 11:37

No service

<p>I have 2x complaints that i logged with standard bank.1x Going on almost 3 years now.Other one 2 Months. The one for 2 months standard bank never let me know that i had to toke fica documents AGAIN.after i already done that so they blocked my card and i was stranded at king shaka airport 12at night. Other complaint going on for the 3rd year now. The lack of service and empathy from them is shocking. I want to move all my accounts from std bank to another bank but have to get these 2 cases sorted out first. I'm even in the process to move my home loan to another bank and all my accounts and credit cards. I even convinced friends to move from standard bank.Standard bank must be the worst bank and worse service i have ever received. Why and what do i pay for???Cant i get my money refunded for the time that i had no service so i can actually use that money to get someone proper out to come fix all the damages at my house ????I was promissed on the 15th that the assessor Chris Mendle would be in contact .Today 20th.Still no call from him.He's not replying to any of my messages even. The guy from std bank that spoke to me said he would mail me all his details so i could have his contact details if i needed something,still no email from him.Great.</p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply21 Nov 2016, 14:03
Official

Good day Andre Janse Van Vuuren

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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