AM
Anele M
1 reviews | Active since Dec 2020
08 Jun 2022, 20:00
No Service
Im truly disappointed at the service from standard bank. I have been trying to open a bank account from their online platform, from the 26th of May 2022, i have not received any response after i have submitted the documents they asked for. I have followed up with 8 emails to which I received 1 response telling me that my email was forwarded to the branch that should assist me. I’m truly shocked at the lack of service, especially when they are aware of ur emails but just don’t assist.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
09 Jun 2022, 08:39Hi Anele
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply09 Jun 2022, 08:39
Official
Hi Anele
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
AM
Anele M's updateReviewer Update
10 Jun 2022, 13:23Thank you for resolving my previous issue quickly and professional. 👏🏼 4-stars
AM
Anele M's update10 Jun 2022, 13:23
Reviewer Update
Thank you for resolving my previous issue quickly and professional. 👏🏼 4-stars
Standard Bank's replyOfficial
10 Jun 2022, 14:07Hi Anele
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply10 Jun 2022, 14:07
Official
Hi Anele
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Kindest regards,
Standard Bank Hello Peter Team