MH
MATHILDA H
1 reviews | Active since May 2014
11 Apr 2026, 14:19
No service
We requested reactivation of our mortgage loan and access facility on 11 March 2026. We have emailed the documents as requested, visited the branch, made telephone calls to home loan department, the issue is still no resolved Bond no : *** Is this service to clients that has been with the institute for year and also has several business accounts with standard bank. Contact no : ***
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
11 Apr 2026, 14:40Good day Mathilda,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Apr 2026, 14:40
Official
Good day Mathilda,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
MH
MATHILDA H's updateReviewer Update
13 Apr 2026, 14:02The contact person is Pierre Pienaar, *** or *** and is definitely not for Daniel Henning
MH
MATHILDA H's update13 Apr 2026, 14:02
Reviewer Update
The contact person is Pierre Pienaar, *** or *** and is definitely not for Daniel Henning
MH
MATHILDA H's updateReviewer Update
14 Apr 2026, 13:41We have received a mail again today still reflecting Daniel Henning, please REMOVE his name as this complaint is for Pierre Louis Pienaar, ***
MH
MATHILDA H's update14 Apr 2026, 13:41
Reviewer Update
We have received a mail again today still reflecting Daniel Henning, please REMOVE his name as this complaint is for Pierre Louis Pienaar, ***