NO SERVICE

Our geyser burst a month ago on a Saturday. We called a plumber to inspect as per standard bank HL claims call center. Cost was for our account. A new geyser was installed but after ten days we had a power failure every night at 4.48 as per ADT sms. Two weeks ago on a Sunday I informed the call center that our earth leakage keeps tripping and only if I put off the trip for the new geyser my main switch can be put on again. The plumber was send out in an hour and found no default on the geyser. That was the last service I got. We even had the main accessor from cape town giving a report that the element of the new geyser was leaking but its now two weeks later and still no hot water. I do not dare putting on the geyser. As soon as it reach its temperature, my main trip. I am really dissapointed and do not even try to keep track of names spoken to. They are anyhow never on shift when you phone. Frustration is a nice word of my exact feelings