NO SERVICE

I have send documents through on email four times already, I have send original certified documents needed to finalise the process of adding a new user on the standard bank business web.<br> <br> After phoning the second time yesterday, I get someone willing to help. Today I receive an email that they have added the new users BUT They have to receive the original certified ID's before it will be finalised. IT HAVE ALREADY BEEN DELIVERED ON THE 17th OF SEPTEMBER, now you want me to waist my two managers time again, to get it again, and waist my money again for couriering of the documents.<br> <br> I have been struggling to add users for two months now This is ridiculous, and will never ever advise someone to use standard bank.