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Natasha N

1 reviews | Active since May 2019

17 May 2019, 11:28

NO SERVICE

On Monday morning 13 May they said they will contact me after I wrote a review..... I'm still waiting - the whole week has passed. On Wednesday I spent another 70 minutes in the bank trying to solve the problem - NO branch manager at the branch even.

Today I'm sitting at the bank again - I really don't have time for this, I must also do my work.

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Replies (2)
Standard Bank
Standard Bank's reply17 May 2019, 11:29
Official
Dear Natasha Nel 
 Thank you for your comment.
 
 One of our consultants will be in contact with you as soon as possible.
 
 Regards,
 
 Complaint Resolution Centre
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Standard Bank
Standard Bank's reply20 May 2019, 10:26
Official
Dear Natasha Nel 

Thank you once again for posting your comments.

Feedback has been provided via email correspondence to your initial review.

Complaint Resolution Centre
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