No Service

Item: Standard Bank
Rating: 1
Author: Jillian H

So my convenient branch in Florida is closed and when I call customer service I held on for 8min twice and no joy. I have 2 suspicious transactions on my account I need urgent assistance with..... I wasted almost 20min of airtime.... Not Impressed.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

03 May 2019, 16:24

Hi Jillian

Thank you for posting a comment.

One of the consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply03 May 2019, 16:24

Official

Hi Jillian

Thank you for posting a comment.

One of the consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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***

Standard Bank's replyOfficial

14 May 2019, 09:45

Dear Jillian Harris

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply14 May 2019, 09:45

Official