NO SERVICE

Item: Standard Bank
Rating: 1

Eyethu Mall Orange Farm. Since yesterday not one of your THREE ATM's outside is taking deposits and guess what NEITHER are they working today!!!!! On top of that you only have 1 cashier working inside!!!!! This is beyond bad service because if this is the way you run your company then it leaves very little to be desired!!!!

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

07 Aug 2018, 09:36

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre

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*** (fax)
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Standard Bank's reply07 Aug 2018, 09:36

Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre

***
*** (fax)
***

's updateReviewer Update

07 Aug 2018, 09:41

I can see where the branches get their lack of customer service, must be from Head Office Sending generic messages instead of resolving the issues brought to their attention!!

's update07 Aug 2018, 09:41

Reviewer Update

I can see where the branches get their lack of customer service, must be from Head Office Sending generic messages instead of resolving the issues brought to their attention!!