vM
vuledzani M

1 reviews | Active since Oct 2012

11 Feb 2021, 23:23

No service

I have been requesting standard bank for an upgrade for my Elite account to Prestige account for over a year now. Every time they promise that they will call me back but nothing happens. I already have a prestige credit card and I need to get the same account

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Replies (2)
Standard Bank
Standard Bank's reply13 Feb 2021, 04:36
Official
 Hello Vuledzani
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards

Complaint Resolution Centre
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vM
vuledzani M's update04 Mar 2021, 09:50
Reviewer Update
Good day

Still nothing from standard bank
They have not contacted me