No sense of urgency

<p>My Standard Bank cheque account was being debited **********ly by a phantom company called "GYM FEE". I then decided to close that account and open a new one. I app**** for the new cheque account at Standard Bank on 8 July 2016 (Nicol Way branch). I still have not received my cheque card (it's 1 August 2016)! Everytime I go to the branch I am told that they are still "tracking" the card. Soon it will be a full month of "tracking". I was given a temporary debit card but paying for my bills or doing shopping is a nightmare without a cheque card because I cannot swipe the debit card neither can I do internet banking to pay my bills. </p>