SS
Shane S

1 reviews | Active since May 2020

06 May 2020, 06:33

No security guard at atm

No security guard at standard bank atm milnerton koeberg - there's normally a security guard on duty at the atm -round about 18:00 witnessed a card swap **** taking place at the atm - i advised the victim to phone bank immediately and report.

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Replies (2)
Standard Bank
Standard Bank's reply06 May 2020, 09:12
Official
Dear Shane Snyders

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply08 May 2020, 09:08
Official
Dear Shane Snyders

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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