No Reversal

I bought R100 electricity on the online standard bank application. The pop-up message said 'your process has been declined - try again later'. The money went off my<br> account, even though it was declined thinking they wouldn't deduct any money from my account. The money was deducted, I don't know where it went to most probably to Hell. The money was not even reversed.<br> <br> I am very upset. Stupid application - not even secure.