No Responses to Requests
I have requested the Private Banker on no less than two occasions to assist me with with an urgent problem I have with two of my accounts. There has been no response to my emails or telephone call. I escalated the issue to the call center who promised that they would get someone to contact me. That was last week, I am still waiting for a response.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
*** (fax)
***