SA
Sherri A

1 reviews | Active since Aug 2017

21 Aug 2017, 15:34

No responses-

I have sent numerous emails and finally got a response from the Human Capital Shared Services department. yet again I have to wait 2 business days just for another response asking me for more information. Terrible service/

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Replies (2)
Standard Bank
Standard Bank's reply22 Aug 2017, 01:26
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Clint Chetty

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply22 Aug 2017, 09:14
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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