HS
Hailey S
1 reviews | Active since Nov 2013
25 Jan 2021, 11:01
No Response whatsoever from STANDARD BANK HOMELOANS .......
I am being sent from pillar to post please standard bank contact me, as I tried contacting you on numerous occasions for the past 5 months.....I need to resolve the arrear account, please contact me...............................I sent through lots of emails, I requested the setup of a debit order, but no response whatsoever, I am genuinely concerned and I do not want to end where I was the last time when I was unemployed....
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
25 Jan 2021, 22:08Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply25 Jan 2021, 22:08
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
08 Feb 2021, 09:52Dear Hailey Swart
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply08 Feb 2021, 09:52
Official
Dear Hailey Swart
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
HS
Hailey S's updateReviewer Update
08 Feb 2021, 10:10Dear Clint
Thank you I confirm that my concern has been resolved.
Kind regards
Hailey
Thank you I confirm that my concern has been resolved.
Kind regards
Hailey
HS
Hailey S's update08 Feb 2021, 10:10
Reviewer Update
Dear Clint
Thank you I confirm that my concern has been resolved.
Kind regards
Hailey
Thank you I confirm that my concern has been resolved.
Kind regards
Hailey