FB
Fredrik B

1 reviews | Active since Nov 2013

20 Oct 2015, 09:11

No Response what so ever

In June 2015 i was ****med by a company and with that i had to block my Credit card and i went to the bank to confirm that my card is blocked and ordered a new card and did a dispute for the money that was removed from my account. It has been 4 months now and i have not heard one word from the bank they just keep on debiting me with the installments on my credit account... NO WORD FROM MY NEW CARD OR EVEN A THING ABOUT MY DEPUTE. This is relay bad service from a bank.

0
Replies (1)
Standard Bank
Standard Bank's reply20 Oct 2015, 14:13
Official
Hello Fritz1,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***