No Response to Student Loan Application

<p>I have been a customer at Standard Bank for years and I never experienced so bad service. I app**** for a student loan on Wednesday - 01 June 2016. Once completed and submitted the application, they said I will receive a response within 48 hours. Today is the 08 June 2016 and still no contact from them.</p> <p> </p> <p>Reference Number: 185945hcqx96</p> <p> </p> <p>If Standard Bank does not improve their service, I will move all my accounts to another bank.</p> <p>I do not want an apology, just sort it out!!!!</p>