MK
Michael K
1 reviews | Active since Dec 2012
27 Jun 2015, 10:29
No response to secure message
Yesterday morning early I sent a secure message to my branch (Claremont) to please increase my monthly limit from R35,000 to R60,000 (effective until the end of June only) as I have some bills to pay. I have had no response for 26 hours and I desperately need to pay these bills.<br> This happened to me last time I sent a secure message. They just seem to ignore it.<br> If I have to use Hellopeter to get satisfaction every time, I will.<br> Regards<br> Mike King
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Standard Bank's replyOfficial
29 Jun 2015, 10:08Hello Kingo,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply29 Jun 2015, 10:08
Official
Hello Kingo,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***