No response to email sent over a month ago

Item: Standard Bank
Rating: 2
Author: Nomi B N.

I sent an email to Standard Bank information and personal lending on 9 November 2015. There was a follow up email I sent to check why there was no response on 7 December. To date I have not received a response to a very important client email. It is not the first time either,

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Replies (1)

Standard Bank's replyOfficial

18 Dec 2015, 10:27

Hello Sunchild,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank's reply18 Dec 2015, 10:27

Official