JL
James L

1 reviews | Active since Mar 2014

10 May 2016, 12:27

No response to email

<p>I sent an email (see below) on 19 April to ***. To this day I have not received a reply.</p> <p> </p> <p>Good day sir/madam<br /><br /> I bought a policy from Stangen in 1990, December. For many years I<br /> have not received any correspondence. My policy matured on 1 January<br /> 2016.<br /> Could you please send me a statement for this policy?<br /><br /> Policy number ***6<br /><br /> Thank you<br /> Mr J Lee</p>

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Replies (3)
Standard Bank
Standard Bank's reply17 Jun 2016, 08:24
Official

Good day James

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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JL
James L's update17 Jun 2016, 13:34
Reviewer Update

Sorry. I think there was a bit of a mix up. Please ignore this review.

Standard Bank
Standard Bank's reply17 Jun 2016, 13:55
Official

Good day James

We appreciate your feedback.

We will close this review on our side as per your instruction.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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********** (fax)
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