LA
Louise A
1 reviews | Active since Jul 2012
01 Apr 2015, 14:48
No Response to date!
I have been waiting for more than 2 months now to receive a copy of the my personal loan with Standard Bank. When I did the application for a personal loan I was advised this was in fact a PERSONAL LOAN, not a revolving credit loan. The consultants that I have been in contact with refuse / ignore my requests for the paperwork which I signed consenting to this revolving credit loan. I will not be paying this account any longer as no one is assisting me with an answer and I will refer this matter to the ombudsman.
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Standard Bank's replyOfficial
07 Apr 2015, 14:48Hello louisebella,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply07 Apr 2015, 14:48
Official
Hello louisebella,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***