No response to complaints on Hello Peter!Pathetic service!

Item: Standard Bank
Rating: 1
Author: Shamiela G

2 Hello Peter complaints logged and still no assistance,wow you guys really value your customers. One complaint logged on 20 Oct 21 the other on the 5 Nov 21,nobody contacted me.They only acknowledging on the site to get their response rate up on Hello Peter.I will continue posting until i get assisted! PATHETIC SERVICE!

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

11 Nov 2021, 02:42

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
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*** (fax)

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Standard Bank's reply11 Nov 2021, 02:42

Official

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
***

*** (fax)

***

Shamiela G's updateReviewer Update

11 Nov 2021, 13:31

This is the same reply i got to my 2 other complaints NOBODY is contacting me to get this resolved.Stop just acknowledging and get this resolved!!!!!!

Shamiela G's update11 Nov 2021, 13:31

Reviewer Update

This is the same reply i got to my 2 other complaints NOBODY is contacting me to get this resolved.Stop just acknowledging and get this resolved!!!!!!