MA
Marlin A
1 reviews | Active since Jun 2011
20 Feb 2026, 15:15
No Response to Bank Statement Request
Very Bad Business Banker
I sent a request this morning at 08:18 requesting my bank statements.
It is now 15:06 and I have still not received any response or the requested documents.
This delay is unacceptable as the documents are time-sensitive. Kindly advise urgently when I can expect to receive the statements.
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Replies (1)
Standard Bank's replyOfficial
20 Feb 2026, 15:24Dear Marlin
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Feb 2026, 15:24
Official
Dear Marlin
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***