bM
bongi M

1 reviews | Active since Nov 2013

10 Jul 2015, 09:09

No response to a case of *****.

I made a deposit for a car I was buying to account *** for ME Pilane Spares & Motors but the account actually belonged to the guy Quinton. I reported the case to the police and Standard Bank and both accounts were frozen pending an investigation(case#396). I have had no joy dealing with Standard Bank as they are not giving feedback. I was told a consultant would give me a call. I have spoken to Ronel at Chille branch and have been to Chris Hani Mall branch and the response is the same. <br> I am not asking them to arrest the ********* (Quinton) that is left to the police but it is easy to trace that the payment of R15000 came from my account to a Co. that doesn't exist for a vehicle that doesn't exist.<br> Surely they can reverse my funds. A lot is at stake as I require a vehicle for the type of job I have and Standard Bank is not reversing my funds or advising what will happen. <br> If someone can please advise what am I to do. <br>

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Replies (1)
Standard Bank
Standard Bank's reply10 Jul 2015, 12:18
Official
Hello SeniMpembe,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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